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AIC Occasional Seminar Series

Engaging potential victims to reduce the impact of crime: The emergence of a proactive policing approach to combat online fraud

Dr Cassandra Cross
74 Leichhardt Street, Griffith ACT - FREE EVENT
11:00am-12:00pm 20 May 2015

Online fraud poses a significant cost to Australian society. The Australian Competition and Consumer Commission (ACCC) recorded reported losses totalling $89 million in 2013. Given the known under reporting of this crime, this figure is likely to represent only a small percentage of actual losses. It also does not account for the substantial non-financial losses experienced by victims in the aftermath of their crime.

Given the challenges associated with investigating online fraud from an enforcement perspective, Australia has witnessed an emergence of a proactive police model that uses financial intelligence to notify potential victims of their likely involvement in fraud. This attempts to reduce the harm and loss experienced by potential victims who may not even realise that they are being defrauded. It represents a significant shift in policing from a focus on the alleged offender to a focus on the potential victim. This has benefits to both police and victims alike. This presentation details the emergence of this proactive approach to online fraud, and provides examples from across Australia to illustrate how police and other agencies are actively making a difference in seeking to combat online fraud.

Biography

Dr Cassandra Cross is a Lecturer with the School of Justice, Queensland University of Technology. She moved to QUT in 2012 after five and a half years in research/policy roles with the Queensland Police Service. Her research focuses on all aspects of online fraud victimisation including prevention, policing and victim support. In 2011, Cassandra was awarded the Donald Mackay Churchill Fellowship to examine the prevention and support of online fraud victims across the UK, USA and Canada. She is part of a team currently undertaking the first Australian study to examine the reporting and victim support needs of online fraud victims, which is due in mid-2015. Cassandra has spoken at numerous national and international forums on her research and continues to work and publish in this area.

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