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Communications and information services outcomes

Communications

The AIC conducts innovative, evidence-based research in crime and justice and is an important repository of criminological research and knowledge for a worldwide audience. Once research is completed, the AIC works to effectively disseminate new findings. The role of Communications and Information Services is to facilitate the transfer and adoption of this knowledge so that the AIC can meet its goal of informing policy and practice.

A communications team of five, along with four Information Services staff, provide an integrated service in disseminating criminological knowledge on a range of platforms. The continuing and international transition to disseminating knowledge through social media has broadened the AIC reach considerably and a new blog, CrimBrief, was launched to provide up-to-date commentary on the AIC’s activities.

More than 2,400 AIC journal articles, reviews and reports are lodged on the AIC website, along with over 100 video seminars, hundreds of conference presentations and multiple links to relevant non-AIC criminological databases.

Publications

The AIC communicates new knowledge developed by both AIC researchers and external authors. The regular AIC publication formats are the foundation of this dissemination. Because of the large volume of publications the AIC produces, they are generally designed, edited and typeset in-house. The Director is the General Editor for all AIC publications.

The AIC has two peer-reviewed flagship publication series—Research and Public Policy series and Trends & Issues in Crime and Criminal Justice—researched and written by AIC and external authors. These publications are produced with core AIC funding, CRGs and other funding sources.

Other publication categories in the AIC program include:

  • Monitoring Reports—regular reports from AIC monitoring programs that capture data across Australia on a range of crime and justice issues.
  • Technical and Background papers—technical reports containing statistical and methodological material produced as part of the AIC research process.
  • Australian Crime: Facts & Figures—an annual compendium providing a statistical overview of the most recent national information on crime in Australia, serving as a ready-reference resource, with a related online tool for testing a variety of datasets.
  • Research in Practice—fact sheets, tip sheets and case studies from evidence-based research for practitioners in the criminal justice field.

Publications published in 2013–14 by the AIC are listed in Table 7.

Table 7: Publications produced in 2013–14
Publication type n
Research and Public Policy series 5
Trends & Issues in Crime and Criminal Justice 18
Monitoring Reports 1
Technical and Background papers 1
Australian Crime: Facts & Figures 1
Research in Practice 1
Substantive articles on CrimBrief 4

In 2013–14, the AIC released 23 peer-reviewed and 63 non-peer reviewed publications (including other academic papers, handbooks, as well as contracted research reports) and met all communication and publication KPIs as stipulated by government (see Table 8).

Table 8: Products and KPI targets by year
Product type KPI 2012–13 2013–14
Peer-reviewed publications 23 24 23
Other publications, including articles in external journals 38 61 63
Events—conferences, seminars, workshops, roundtables 10 24 13

While the number of peer-reviewed publications remained at 23, a number of such publications were finalised well within in the reporting period; however, their release was delayed until the 2014–15 year. The reduction in Monitoring Reports was a reflection of the move to biennial rather than annual release—only the NARMP report was released this year.

Peer review and publications process

All submissions are subject to a rigorous review process before they are accepted for publication. Drafts are reviewed by senior research staff and undergo external review. All publications are then reviewed by the Director and are edited to conform to the AIC publishing style, promoting clear and understandable research.

The AIC has been recognised by the Department of Innovation, Industry, Science and Research as an accredited publisher eligible to receive university funding under its higher education research data collections specifications. This accreditation covers the peer-reviewed Trends & Issues in Crime and Criminal Justice and Research and Public Policy series publications. The AIC gratefully acknowledges all those who performed peer reviews during the year.

The publications team also prepares reports for NDLERF, who released five monographs and one jointly branded NDLERF–AIC Trends & Issues in Crime and Criminal Justice paper during the year.

Signature publications this year included:

Identity crime and misuse in Australia: Results of the 2013 online survey RPP 128

The AIC was commissioned by AGD to undertake a national survey, as one initiative in the National Identity Security Strategy, Australia’s national response to enhancing identity security, which seeks to prevent identity crime and misuse, contribute to national security and facilitate the benefits of the digital economy.

Subsequently, the AIC used an online research panel to generate a sample of 5,000 Australians aged 15 years and over to measure personal experiences of identity crime. The findings confirmed prior research, which has found that identity crime affects a relatively high proportion of Australians who report substantial financial and other impacts.

Human trafficking involving marriage and partner migration, RPP 124

Although forced marriage has increasingly gained attention over the past three years and a small number of legal proceedings have substantiated attempted or actual cases of forced marriage involving girls and young women, less attention has been paid to the exploitation of migrant brides in other ways. This research is the first in Australia to confirm that marriage has been used to recruit or attract women to Australia for the purposes of exploitation as domestic servants, to provide private or commercial sexual services and/or to be exploited in the home as wives.

Armed robbery in Australia 2009–10: National Armed Robbery Monitoring Program report

NARMP has been recording and reporting on trends in armed robbery since 2003. It is the only national dataset detailing armed robbery in Australia. This report is the first released after NARMP moved to biennial reporting and it summarises key findings from information describing the 12,005 victims reported to police in Australia during the 2009 and 2010 calendar years.

Availability

All reports continue to be made freely available online and all new publications conform to Whole of Government Accessibility Guidelines compliance level AA. The AIC has moved its publications to a primarily online format and has reduced hardcopy print runs. In 2013–14, Monitoring Reports were printed for library stock only and Research and Public Policy series were printed on an ‘as needed’ basis. The only standard publications that now receive a significant print run are the AIC Annual Report and Australian Crime: Facts & Figures.

The AIC continues its contract with Sydney University Press for print on demand of Research and Public Policy series, Monitoring Reports, special reports and other publications that may warrant sale. A print and delivery arrangement is available from the AIC website or the Sydney University Press online bookshop.

The advent of ePublication has driven a further change in publication format. Research and Public Policy series, Monitoring Reports and Trends & Issues in Crime and Criminal Justice are now also available for ePub download on smartphones and tablets, conforming to either Apple or Android formats.

A full list of AIC publications is provided in Appendix 1. Articles and papers by staff in non-AIC publications are listed in Appendix 2.

Social media

As has been found by many other government and research organisations, social media is supplanting more general 20th century mechanisms to engage researchers, students and other subscribers. To cultivate stakeholder groups, the Communications and Information Services section has continued to build on its social media platforms with content-rich webpages, better graphics and the greater use of imagery and film. This has paid dividends, with a substantial upsurge in the past year in the use of social media to follow publications and events at the Institute. In fact, the growth in the AIC’s social media subscriptions for both Twitter and Facebook was exponential towards the end of 2013–14. At the same time, the AIC added the photo resource site Flickr and a corporate LinkedIn account (see Figure 2).

As at 1 July 2013, the email Alert subscription list was at 3,487 subscribers, Facebook at 3,221 followers and Twitter at 2,111 followers. In the ensuing year, Facebook followers increased to 6,691 followers (107%) Twitter to 2,963 (40%) and email subscribers to 3,993 (14%).

With the use of the CrimBrief blog, a new element in reporting AIC events and brief research findings has been added. The blog is updated every three weeks to inform subscribers and provide them with further links.

Highlight 6: CriminologyTV

Criminology TV, the AIC’s YouTube TV channel, is a popular resource for criminologists worldwide, particularly as download speeds and viewing capacity have improved.

The AIC has taken full advantage to upload a suite of material including all occasional seminars and keynote addresses at conferences, along with a trove of criminological information in lecture form. Seminars and keynote addresses are edited, and slides and videos incorporated into each presentation.

Figure 2: Email, Twitter and Facebook followers

Email, Twitter and Facebook followers

New AIC social media accounts 2013

Media

Mainstream media is an important stakeholder group for the AIC, as dissemination of criminological research assists the media and the public in understanding the true nature of crime prevalence and trends in Australia, counteracting the issues of public perception that most crime is on the rise and that there is an unravelling in social cohesion.

Overall, the AIC responded to 351 media requests compared with 390 the year before. After taking into account the communications lull in August–September 2013 due to the 2013 federal election caretaker period, it was apparent that media requests for information and interviews continue to trend upwards in 2013–14.

Apart from media interviews about AIC conferences (ISOC and ACCAN in particular, see Events), the main interview requests were for research expertise around trafficking and slavery (reflecting the number of Trends & Issues in Crime and Criminal Justice and Research and Public Policy series published on the subject), illicit drugs and alcohol misuse, fraud, arson and criminal justice processes such as corrections and court processes and outcomes, the use of bail and remand and alternative sentencing systems (see Figure 3).

AIC staff and external authors provided 101 media interviews during the year. The main media platforms to request information or interviews were print (105 requests), radio (97) and television (71) (see Figure 4). Specific online outlets such as The Conversation, the Daily Mail and news.com.au are steadily increasing as outlets for an AIC presence in the media.

The AIC has developed its own online blog CrimBrief and information from the blog is also being reused by media after the content is distributed through alerts, Twitter and Facebook. For example, a blog on the increased use of methamphetamine (DUMA data analysis) released in 2014 was widely distributed.

Figure 3: Media enquiries by crime type (n)

Figure 4: Media enquiries by media platform (n)

AIC websites

The AIC website carries a wealth of criminological knowledge developed over the 40 years of the AIC’s existence. Web management tasks beyond the day-to-day updating and refreshing of content included:

  • The redesign and relaunch of the NDLERF website to give enhanced access to recent NDLERF publications and research outputs and grants.
  • The creation of a member website for the Heads of Commonwealth Operational Law Enforcement Agencies.

Clients and users are finding their way more regularly to the AIC website through social media platforms with most referrals from Facebook, but a substantial number for Twitter and Reddit (see Figure 5). The use of tablets and smart phones to access the publications, particularly via links in email alerts, has reached 18 percent (see Figure 6) and this is expected to expand.

Figure 5: Referals to AIC website from social media by sessions (n)

Figure 6: Devices used to access AIC website by sessions

There was a slight decrease in page views this year from 2,682,130 (2012–13) to 2,445,422. This was mostly attributable to content streamlining, reducing the number of click-through pages to reach 250 core Trends & Issues in Crime and Criminal Justice papers.

Performance testing and optimisation was undertaken on the AIC website. Enhancements to code and hosting facilities have resulted in the average page load time decreasing by 11.65 percent and the average server response time decreasing by 63.59 percent. The average page download time is 0.39 seconds.

Website traffic was steady throughout the financial year with over 954,000 sessions recorded and 2.49 percent more new visitors than the previous year. While strongest in Australia and New Zealand, the web and social media uptake was global (see Figure 7 and 8).

Figure 7: Email subscribers, Facebook followers and web sessions by state

Figure 8: Email subscribers, Facebook followers and web sessions by country

Events

2013

ISOC 2013, 29–30 July 2013

Together with the ACC, the AIC convened its 2nd International Serious and Organised Crime Conference at the Brisbane Convention Centre on 29–30 July 2013.

Main issues discussed were cybercrime, regional organised crime groups and international responses, international regulations and organised crime financing. More than 200 people attended over the two days. Keynotes addresses were well received, especially that of Mr Daniel Ragsdale, who at the time was Acting Director, US Immigration and Customs Enforcement (ICE) who presented on Investigating Transnational Organized Crime—the ICE Perspective and New York District Attorney Michael Sachs who presented on a series of cybercrime prosecutions in New York City. Addresses were also given by then ACC Chief Executive Officer John Lawler, as well as Secretary of the AGD Mr Roger Wilkins AO and Customs Chief Executive Officer Mike Pezzullo. As a Queensland event, Queensland Police Commissioner Ian Stewart also presented a Keynote address, as did Mr Jeremy Douglas, Regional Representative, Regional Office for Southeast Asia and the Pacific UNODC, and Dr Russell Smith AIC Principal Criminologist. Other Commonwealth agency heads, Philip Moss (Australian Commission for Law Enforcement Integrity) and Mr Robert Bromwich SC (Commonwealth Department of Public Prosecutions) also presented papers.

There was broad coverage on radio/print and television for the release of 2013 Organised Crime Report by the ACC at the conference. Many of the presentations can be found on Criminology TV.

13th Australasian Conference on Child Abuse and Neglect, Pullman Hotel, Melbourne, 10–13 November 2013

Organised by the AIC and held in Melbourne, ACCAN attracted over 350 international speakers and delegates. The theme Protecting Children: New Solutions to Old Problems, reflected the need to innovate and to enhance responses to key policy and practice issues across the sectors involved in preventing and managing child abuse and neglect. The conference covered a diverse range of areas including:

  • child protection service responses;
  • policing and the courts;
  • prevention of child abuse and neglect;
  • professional practice issues;
  • health and welfare therapeutic interventions;
  • emerging issues in child abuse and neglect; and
  • whole of system reform.

Keynote speakers included:

  • Gill Callister, Secretary Victorian Department of Human Services;
  • Aboriginal Elder and CDU Associate Professor Eileen Cummings;
  • Justice Peter McClellan AM, Commissioner, Royal Commission into Institutional Responses to Child Sexual Abuse;
  • Professor Louise Newman, Professor of Developmental Psychiatry and Director, Monash University Centre for Developmental Psychiatry & Psychology;
  • Paul Nixon, Chief Social Worker, Child, Youth and Family, New Zealand;
  • Professor Stephen Smallbone, Director, Griffith Youth Forensic Service, School of Criminology and Criminal Justice, Griffith University; and
  • Dr Adam Tomison, Director, Australian Institute of Criminology.

2014

National Homicide Conference, Brisbane, 24–25 March 2014

The Homicide—Precursors and Prevention conference was a two day symposium organised by Griffith University in partnership with the AIC. The conference explored both the context of homicides and prevention measures including intimate partner homicides and homicide prevention in public settings. Themes included:

  • intimate partner homicide;
  • child homicide;
  • death reviews;
  • institutional responses to homicide; and
  • homicide prevention.

Speakers included:

  • Professor Paul Mazerolle, Griffith University, Brisbane (Conference Director);
  • Dr Adam Tomison, Director, AIC (Conference Director);
  • Dr Myrna Dawson, University of Guelph, Ontario, Canada;
  • Professor Holly Johnson, University of Ottawa;
  • Professor James Ogloff, Monash University Melbourne;
  • Professor Thea Brown, Monash University Melbourne;
  • Dr Danielle Tyson, Monash University Melbourne; and
  • Jason Payne, Research Manager, AIC.
Crime Prevention and Communities Conference, Melbourne Convention Centre, 10–11 June

Developed by the AIC in partnership with the Victorian Department of Justice and with the support of Victoria Police, the conference theme was Problem Solving Approaches to Crime Prevention and Engaging and Empowering Communities. A total of 250 people attended from across the crime prevention field—police, local government, business, researchers and policy managers.

Thematic streams included:

  • prevention of violence against women and children;
  • prevention of violence in the night-time economy;
  • crime prevention problem solving and strategies;
  • community capacity building and ‘communities that care’;
  • use of CCTV; and
  • crime prevention through environmental design.

Keynote speakers included:

  • Professor Richard Catalano, Director, Social Development Research and Professor for the Study and Prevention of Violence Washington University;
  • Karyn McCluskey, Director, Scottish Violence Reduction Unit;
  • Professor Nick Tilley, Director of the University College London Security Science Research Training Centre; and
  • Superintendent Bruce Bird, New Zealand Police National Crime Prevention Manager.

As with most AIC conferences, content and presentations were both practice and research focused and the registration fee included workshops to assist community practitioners with improving practice, policies and evaluation.

Highlight 7: AIC events

photos from various events

Clockwise from top left: Professor Kathleen Heide, Homicide Conference 2014. ACC report on Organised Crime in Australia press conference during the ISOC Conference 2013. The Hon Mary Wooldridge MP, ACCAN 2013. Dr Richard Catalano, Crime Prevention and Communities Conference 2014. Dr Nick Tilley, Crime Prevention and Communities Conference 2014. Paul Nixon, ACCAN 2013.

2013 student forum

The AIC ran its annual Student Forum in July 2013. Forty-eight students attended from across Australia and participated in a mix of seminars and workshops, which included presentations on drug use, Indigenous justice issues, criminal justice system responses and human trafficking.

Occasional seminars

Inside the mind of a burglar—Dr Natalie Gately, 4 July 2013.

The geek shall inherit the earth? Capacity and capability to commission and deliver Payment by Results services in the United Kingdom—Kevin Wong, 2 October 2013.

Strategies for Covert Web Search—Dr George RS Weir, 18 November 2013.

EMMIE, a tool for assessing evaluations for use in policy and practice—Professor Nick Tilley, 17 June 2014.

World Crime Forum

The criminal justice system in Europe—how do people view it? 30 October 2013

  • Chair, Dr Adam Tomison, AIC Director.
  • Professor Stephan Parmentier, Secretary-General, International Society for Criminology; Coordinator, Research Line on Political Crimes; Human Rights and Human Security, Leuven Institute of Criminology; Faculty of Law, KU Leuven—University of Leuven.
  • Professor Rick Sarre, President, Australian and New Zealand Society of Criminology and Professor, University of South Australia.
  • Dr Russell G Smith, Principal Criminologist, AIC.
  • Professor Peter Grabosky, Australian National University.

Information services and library

The AIC’s Information Services section, centred around the JV Barry Library, is essential to the AIC’s role as the national knowledge centre on crime and criminal justice through its provision of information to practitioners, policymakers, academics, students and the general public. The Information Services team also offers fundamental support to AIC researchers, particularly by anticipating their research requirements and proactively sourcing new and authoritative material.

Highlight 8: World Crime Forum

Professor Stephan Parmentier, Dr Adam Tomison, Professor Rick Sarre, Dr Russell Smith, Professor Peter Grabosky.

Services for stakeholders

The library maintains and promotes a significant specialist criminology information collection for the nation. Services that inform the sector include:

  • maintaining and developing the CINCH database;
  • providing links to new external information sources through the AIC website;
  • alerting subscribers by email and RSS feed to developments in their subject areas;
  • responding to enquiries from an array of law enforcement and justice personnel, researchers, other practitioners, students and the public; and
  • providing hardcopy and electronic materials through national and networked interlibrary loan schemes (lending considerably more than is borrowed).

Additions to the CINCH database and Libraries Australia were consistent with previous years, with efforts to strengthen the specialist nature of the print and online collection.

CINCH—the Australian Criminology Database

The CINCH bibliographic database is compiled and maintained by the AIC’s Information Services staff. The database is one of a family of index databases that can be accessed via Informit (see http://informit.com.au for more information). CINCH aims to include all new material about crime and criminal justice in Australasia—books, reports, journal articles, websites, conference proceedings and papers—with high-quality subject indexing and abstracts. CINCH records are also available in the JV Barry Library’s catalogue on the AIC website.

CINCH has been established for 40 years and is very well known to university students and academics in particular as the key compendium for Australian criminology and criminal justice literature. During the year, 1,199 new records were added to the database bringing the total at the end of June 2014 to 62,962 records. In Australia and New Zealand, CINCH subscribers include 45 academic institutions, 13 government departments, the Parliamentary Library, the National Library of Australia and all state libraries. The British Library also subscribes to CINCH.

Highlight 9: JV Barry Library 40th anniversary

The JV Barry Library marked its 40th anniversary this year after it was officially opened by the Hon. Mr Justice McClemens on 12 February 1974.

The library is an integral part of the Information Services area and sits at the heart of the Institute. The staff maintain the strong reputation of this resource within Australia’s major criminal justice information knowledge centre. Today, it houses nearly 30,000 books and reports, and 14,000 journals in both print and online formats. The CINCH database, developed from the mid-70s, has grown to over 60,000 entries, many with links to full text.

The library is named after Sir John Vincent Barry, an eminent criminologist and jurist who, with others, pressed the Commonwealth Government to set up the Institute in the late 1960s; a proposal that was championed by then Attorney-General Tom Hughes QC during the time of the Gorton Government.

Of Sir John Barry’s many achievements, he was foundation chairman of the Department of Criminology at the University of Melbourne, as well as the founding Chair of the Victorian Parole Board. He died just four years shy of the establishment of the AIC and five years before the opening of the library.

The library was a purpose-built facility, tasked with developing a specialised collection of books, reports and indexes, and would form the foundation of a national knowledge and resource centre on Australian crime and criminal justice.

From its beginning, the JV Barry Library was designed to cater to the needs of all stakeholders—from international delegations to policymakers, advisors, crime and justice agencies, researchers, students and the wider community.

The library has always changed to meet new information needs and to take advantage of new and emerging technologies. Recognising the need to go online as early as 1975, material held in the library was used to form the Australian Criminal Database. In 1977, this became CINCH, which has subsequently developed into an internationally recognised online resource.

Although adapting its services as technology has improved, the library still maintains its core services. In the digital world, the library’s outreach service continues to grow via 16 themed subject alerts, which keep thousands of subscribers updated on criminological publications from around the world. Library staff now respond to more than 1,200 reference queries each year and support AIC researchers and external stakeholders, along with the media and public.

Networking across sectors

In 2013–14, over 850 loans and article copies were exchanged through the interlibrary loans service. Partner libraries from agencies in the law enforcement, university, government, health and community sectors maintain strong reciprocal networks and the AIC is a member of the Libraries Australia Document Delivery service. This service minimises duplication of resources, while maximising the effectiveness and specialisation of library collections across the nation.

Information Services contributes news from Australia and overseas to the CrimNet email discussion list for criminal justice researchers, practitioners and policymakers in Australia. It also gives notice of new AIC publications and events to Australian Policy Online and through other email discussion lists and the World Criminal Justice Libraries Network. Further, as a member of the Australian Government Libraries Information Network, the library promotes AIC research and provides professional input in the national information management arena.

Contributions are also made to most of the Institute’s conferences, forums, visiting delegations and seminars, with library presentations, tours and training, tailored subject alert handouts, information booth hosting and other liaison activities.

During 2013–14, the JV Barry Library supplied 655 individual articles and books to other libraries across Australia (see Figure 9).

Figure 9: Breakdown of items supplied to other libraries

Stakeholder and public enquiries

The JV Barry Library is the first point of contact for telephone and email enquiries from external stakeholders and the public.

In 2013–14, Information Services team responded to an average of 40 requests per week, which required literature searching, guidance to AIC web-based statistics and information sources, referrals to supporting agencies and responses to questions.

The majority of external responses that came through the front desk phone and email service were to stakeholders (31%) and academics (24%). Most of the more extensive responses (taking over 1 hour) reflected stakeholders’ recognition that the AIC can assist with complex subject matters.

External requests made to Information Services by sector, 2013-14:

  • law enforcement, justice and corrections (31%);
  • public (18%);
  • university academics and students (24%);
  • media (11%); and
  • law, business and others (16%).

Examples of the types of external enquires in 2013–14:

  • a visiting fellow from Beijing seeking information for his area of interest (cybercrime and online fraud);
  • a senior Victorian police detective investigating new technologies for the prevention of car numberplate theft;
  • a customs official wanting information about police powers for inclusion in a training module;
  • a doctoral student researching elder abuse;
  • a trade union enquiry regarding violence in the workplace;
  • information about establishing crime prevention committees from the NTPF;
  • a Polish tax advisor looking for global trends in taxation of illegal activities; and
  • information on women and imprisonment for the Women In Prison Advocacy Network.

The lower number of significant enquiry responses for 2013–14 reflects fewer queries generated by internal researchers; however, there was a significant increase in the number of less time-intensive requests generally received from external sources. There was also an increase in the amount of material supplied to other agencies, which reflects positively on the usefulness of the collection content (see Table 9).

Finally, the support given by the library to AIC researchers illustrates the value of having specialist information on hand to significantly accelerate research productivity. The library catalogue also allows staff to create their own loans and area of interest alerts, and interactively submit requests to the library for literature research support. Library staff further support the corporate knowledge base through the creation and maintenance of centralised Intranet registers for research projects, datasets and tenders.

Figure 10: Citations of AIC works

Crime and justice awareness alerts

Contemporary, evidence-based information is disseminated to thousands of practitioners and policymakers worldwide via monthly emailed crime and justice information alerts (see Table 10). This free service is received by over 1,600 individual subscribers. The total number of alerts sent out to subscribers has increased by 29 percent in the last 12 months.

Unique datasets

The AIC acquires or creates datasets for many of its research projects. The total number of datasets is now 147. These are all captured and made available to AIC staff through the intranet, using the library database as an interface. The data collected can be used to deliver other client data services where appropriate and will be used for further analysis in future research projects.

Reach and influence

The AIC has a profound influence on criminological research and policy development across multiple jurisdictions, nationally and internationally. Crime and justice researchers and practitioners, international organisations and parliaments continue to utilise AIC publications from the 1970s, right through to the most recent 2013–14 publications. Appendix 4 lists a sample of external citations of AIC research works in 2013–14.

Distribution and reach of publications

In addition to producing timely and relevant research for the law and justice sector, the AIC facilitates understanding through knowledge transfer across a range of legal and criminological areas.

ProQuest, GALE and Ebsco are database providers that host a large range of information products for academic, school, public, corporate and government agencies around the world and their distribution of AIC material gives an indication of the reach. Their statistics show that the Trends & Issues in Crime and Criminal Justice series is referenced and downloaded by educational institutions around the world. Table 11 lists the top 10 Trends & Issues papers on Cengage Gale for 2013–14. While Ebsco is not able to provide a breakdown by separate titles, it was reported that 28,214 abstracts and 13,505 full-text downloads of Trends & Issues in Crime and Criminal Justice articles were made for the year.

Proquest revealed nearly 33,000 downloads in 50 different countries, mostly by the academic and government sectors in Australasia and the United States. This represents a 43 percent increase in usage from 2012–13.

The reach of the AIC’s information distribution systems is worldwide. Alerts about publications and events are distributed through the Communications section via email subscriber lists, RSS feeds, Twitter and Facebook.

In Australia, the subscriber lists across all platforms are reflected against the most heavily populated states (see Figures 7 & 8).

Table 9 Information Services activity, 2012–14
Activity 2012–13 2013–14
Inquiry responses <15 mins 1,199 1,870
Inquiry responses >15 mins 448 229
Records added to CINCH 1,243 1,199
Monographs added to collection 627 445
Original records to Libraries Australia 473 443
Journal articles supplied by other libraries 153 79
Journal articles supplied to other libraries 508 583
Items loaned to other libraries 116 121
Items borrowed from other libraries 61 51
Alerts titles disseminated 17 17
Table 10 Information awareness alert email subscriptions by topic, 2012–13
Information subject alert Subscribers 2012–13 Subscribers 2013–14
All 908 1,165
Alcohol and violence 248 296
Child abuse and protection 241 319
Community safety 174 237
Crime prevention 368 473
Crimes against the environment 47 91
Cybercrime 221 297
Drugs and crime 307 385
Evaluation 230 285
Financial crime 164 225
Homicide 170 227
Indigenous justice 202 240
Juvenile justice 238 303
People trafficking 213 268
Recidivism and desistance 244 298
Serious and organised crime 290 384
Victims of crime 235 306
Table 11: The top 10 Trends & Issues in Crime and Criminal Justice titles disseminated through CENGAGE GALE International Learning database
Titles Author(s) Views
Improving crime prevention knowledge and practice Peter Homel 484
Youth gangs in a remote indigenous community: Importance of cultural authority and family support Teresa Cunningham, Bill Ivory, Richard Chenhall, Rachael McMahon and Kate Senior 290
Evaluating crime prevention: Lessons from large-scale community crime prevention programs Anthony Morgan and Peter Homel 243
Organised crime and trafficking in persons Fiona David 193
The trafficking of children in the Asia–Pacific Jacqueline Joudo Larsen 193
Effective community-based supervision of young offenders Chris Trotter 180
The societal costs of alcohol misuse in Australia Matthew Manning, Christine Smith and Paul Mazerolle 170
Human trafficking and slavery offenders in Australia Frances Simmons, Brynn O’Brien, Fiona David and Laura Beacroft 155
How much crime is drug or alcohol related? Self-reported attributions of police detainees Jason Payne and Antonette Gaffney 153
Experiences of trafficked persons: An Indonesian sample Jacqueline Joudo Larsen, Hannah Andrevski and Samantha Lyneham 143