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Research and Public Policy Series
No. 30: Preventing client-initiated violence: a practical handbook
Claire Mayhew
ISBN 0 642 24171 6 ; ISSN 1326-6004
Canberra: Australian Institute of Criminology, 2000
$22.00 (including GST), soft cover. (plus postage and handling)
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Abstract
The prevention of forms of violence that can occur between workers and their clients or customers is the focus of this handbook. Client initiated violence is most readily controlled through the process of risk identification, risk assessment and risk control. Following this overview of prevention approaches, a series of possible policy, strategy, checklist documents are provided as appendices.
This project was funded by the Crime Prevention Branch of the Criminal Justice Division, Commonwealth Attorney-General's Department.
Contents
- Title, foreword and acknowledgments (PDF 42kB)
- Contents and abbreviations (PDF 30kB)
- Executive summary (PDF 37kB)
- Background and introduction (PDF 97kB)
- The risk identification, risk assessment and risk control process (PDF 77kB)
- References (PDF 54kB)
- Appendices: possible prevention policy and strategy documents and checklists (PDF 97kB)