Retailers as victims of crime

Abstract

This seminar examined the incidence of all forms of criminal activity directed at the retail industry including customer theft, loss occasioned by delivery and refunding rackets, robbery and burglary, employee theft and credit card fraud.

9-12 November 1982

Contents

  • Foreword
  • Retailers as victims of crime
    Mr W. Clifford
  • Reflections on retailers and crime
    Mr D. Challinger
  • Trends in retail security overseas
    Mr R.M. Lawrence
  • Public education in retail security in Australia
    Mr K.E. MacDonald
  • Retailers as victims of crime
    Mr B.R. Brown
  • Methods of investigation and prevention of retail crime
    Sergeant I. Juergens
  • Methods of investigation and prevention of retail crime - paper 2
    Detective John Carroll
  • Extortion on retailers
    Mr J. Spatcher
  • Credit card fraud
    Mr M. McNamara
  • Customer theft and staff dishonesty
    Mr D. Kerslake
  • Procedures for dealing with employees
    Mr J.W. Rice
  • Safer money handling
    Mr K.F. Gleeson
  • Loss prevention through management involvement
    Mr R.J. Brown
  • Loss prevention - a corporate viewpoint
    Mr V. Techritz
  • Training security staff
    Mr R. Venz
  • Cautioning the very old and the very young shoplifting offenders
    Mr N.T. Creevey
  • Security in warehouses
    Mr S. Robson