Under Machinery of Government changes in 2015, staff are employed under the Australian Criminal Intelligence Commission (ACIC).

The Australian Criminal Intelligence Commission demands a high standard of conduct and integrity from all of its employees and staff must uphold the Australian Public Service (APS) Values and comply with the APS Code of Conduct, Public Service Act 1999 (the Act)

If you are aware of misconduct, fraudulent or corrupt activity by Australian Institute of Criminology or Australian Criminal Intelligence Commission staff, please notify the Integrity Assurance Team by sending an email to Although it is preferable to receive such reports via email, telephone contact is also acceptable. Ask to speak to the Integrity Assurance team, who will make every attempt to keep you informed of the progress and outcome of your complaint. 

The Integrity Assurance team is responsible for the receipt, assessment and investigation of complaints relating to allegations of:

  • misconduct (staff members)
  • fraud committed within or against the Australian Institute of Criminology (staff members, external parties)
  • corruption issues (former and current Australian Criminal Intelligence Commission staff)

Any person can provide information. In accordance with subsection 15 (3) of the Act, the agency is required to follow the Procedures for determining breaches of the Code of Conduct and for determining sanction when investigating an allegation.

Minor complaints relating to behaviour (for example, rudeness) may be actioned by managers within the workplace.

The Australian Criminal Intelligence Commission’s oversight body is the Australian Commission for Law Enforcement Integrity (ACLEI), which is an independent and proactive body established by the Commonwealth to detect and prevent serious or systemic corruption.

The Australian Criminal Intelligence Commission reports any complaint regarding corrupt activity by its staff to ACLEI for appropriate action. 

If you are not satisfied with the way the Integrity Assurance team has handled your complaint you can write to the Manager Integrity and Security, at the address provided below, who can initiate a review of your complaint.

You may also complain to the Commonwealth Ombudsman. The Ombudsman will consider what if any, further action is required.  If the Ombudsman considers that the Australian Criminal Intelligence Commission has made a mistake or acted wrongly, the Ombudsman can recommend that the Australian Criminal Intelligence Commission provide a solution or a remedy. 

It is an offence under the Criminal Code Act 1995 to knowingly provide false or misleading information.

Integrity Assurance team

Integrity Assurance team
Australian Criminal Intelligence Commission
GPO Box 1936
Canberra, ACT, 2601

Phone (general): 02 6268 7000

Other contacts

Australian Commission for Law Enforcement Integrity
GPO Box 605
Canberra, ACT, 2601

Phone (general): 02 6141 2345



Commonwealth Ombudsman
GPO Box 442
Canberra, ACT, 2601

Phone: 1300 362 072